Policy Statement

The nature of our business:

1. We are a British-based linguistic translation services provider with offices in Brighton and Hove, as well as representative offices in New Jersey, USA and Sydney, Australia. We offer a wide range of competitively-priced translation services, the quality of which meet or exceed that offered by the industry's most widely recognised translation operators.

2. The technical expertise and extensive experience of our team allows us to run an efficient and highly flexible operation.

The quality of our service:

We only utilise the services of highly qualified translators who can demonstrate the utmost expertise in both the target and source language of translation. To guarantee the quality of our service, we always try to use only native language speakers of the target language – that is, the language of the completed translation – for any individual translation project.

Our commitments:

1. Our highest priority is to meet and exceed the expectations of our clients, both in terms of the quality of translation and the service they receive from our sales and operations team.

2. We strive to ensure that in the multi-lingual and global economy of today, our clients receive a standard of translation service which will contribute to their competitiveness and commercial and personal success.

3. We treat our clients and translators with the highest possible sense of respect and courtesy.

4. We strive to ensure that our translations recognise the cultural, social, religious and political sensibilities of their intended audience.